Person Specification

Education & Qualifications

  • Degree level education or equivalent through relevant training/experience
  • Relevant professional qualification
  • Evidence of continuous professional development.

Experience, Knowledge, Understanding

  • Substantial experience at senior management level with organisational, departmental and budgetary responsibility
  • Experience of working at senior level with Boards and Committees
  • Evidence of success and innovation at a senior management level
  • Significant experience of leading, managing, developing and empowering staff at all levels in a changing environment
  • Knowledge and experience of working in partnership with internal and external stakeholders to deliver improved services and performance
  • Knowledge of housing and property services law
  • Significant experience of managing assets
  • Knowledge and understanding of current regeneration issues
  • Knowledge and understanding of issues relating to management of a DLO.

Commercial Awareness

  • Able to understand complex financial and business management information
  • Knowledge and understanding of business processes
  • Business acumen and commercial awareness.

Customer Service & Quality Focus

  • Demonstrates a commitment to customers being at the heart of what we do
  • Demonstrates commitment to customer service in all activities
  • Ensures quality and productivity goals and standards are met.

Achievement Orientation

  • Sets stretching performance targets for self and the team
  • Shows determination to reach targets and objectives.

Thinking Skills

  • Numerate and data rational
  • Demonstrates an analytical approach
  • Effectively gathers, analyses and utilises information